Frequently Asked Questions
We get questions everyday! We can help with ease, join our Discord community and ask away! Alternatevely use our Website Live Chat system!
Do you do custom orders?
Custom orders are handled by our trusted partner Marks Modifications. They are ran & funded by JA Designs.
Marks Mods Offers:
- LIVERY COMMISSIONS
- EUP COMMISSIONS
- LOGO/GFX COMMISSIONS
What softwares are used to create the items?
Our team use a range of different software. They vary from Photoshop, Paint.net, Illustrator, Blender and ZMod. These are essential whilst doing our everyday job and allow us to produce what we do today!
Are the Vehicles ELS or Non ELS?
All of our vehicles are NON-ELS.
Do Livery Packages come with Vehicles?
Livery Packages are only the LIVERIES. Vehicles are not included, and can be purchased from the Vehicles Section on our website.
Do your products come FiveM Ready?
All our products come FiveM Ready. These are as easy as drag and drop. If you have issues, you can even contact our friendly technical support team over on our Discord.
How do I claim my customer role on Discord?
Easy! Just join our Discord and open a Ticket regarding your role. Ensure you have Proof of Purchase on hand.
Why are my emergency lights not working?
This is a common issue which comes with the Non ELS Setups...
Follow this video to fix the issue. If the issue persists, please join our Discord and open a ticket.
Help Video
